exp date isn't null, but text field is
Tap each title to expand. Work through each section in numerical order |
- Rapport is when a person trusts you and feels that you understand their needs.
You need to build rapport by demonstrating: |
- Your non-judgemental acceptance of the person
- That you are genuine and trustworthy
- That you can empathetically put yourself in their shoes
- You need rapport with a person so that they share the information that you need to help them
- Your body language is important in demonstrating your acceptance, genuineness and empathy.
- A positive body language can help to put the person at ease and make it easier for them to engage with you
- It can help to establish rapport
Please watch this video by Eleanor Shakiba : What is rapport?
https://youtu.be/mGFheDW6HTQ