What is a helpful conversation?

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Tap each title to expand. Work through each section in numerical order
1. Key qualities for a helpful conversation

Health and wellbeing issues are often personal and sensitive, so it is important to create conditions that enable  the person to share the information that you need to help them.

The values and attitudes you  need to do this are (click on each circle to find out more):

Acceptance, Empathy, Trust and Genuineness acceptance empathy trust

2. Check your knowledge


3. Next - to move forward click the blue arrow (if this is not shown click the + sign to the right)

This will move you on to the next section: establishing rapport