Learning outcomes

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Welcome to the Managing boundaries and difficult situations learning module

Learning outcomes

At the end of this  module, you should:

  • Be clear about the ethical principles underpinning your health literacy and words for wellbeing work.
  • Feel confident about what you need to do to protect and support yourself and the people you work with,  by  establishing clear boundaries around your role,  and dealing appropriately with people in distress, challenging behaviour, and disclosure of actual or potential harm.

This module will take you up to 1 hour to complete. 

In the Workbook and certificate of completion section at the end of the module, you can:

1) Complete a summative assessment quiz.On passing the summative quiz you will receive an email with a link to your certificate.

2) Optionally, complete the workbook exercises.

There are reflective and practical workbook exercises throughout. These are optional. You may make local arrangements to review or discuss your workbook exercises, on a one to one basis with a mentor or in facilitated group discussion.

 Access the workbook for module 6 here 


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