Unmanageable distress

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If someone’s distress becomes unmanageable or is disrupting a group session

  • It is strongly recommended that you have a colleague to hand so that you can call upon them if necessary to help someone who becomes distressed. This is especially important when you are facilitating a group session, so that the distressed person can be supported on a one to one basis while the rest of the group continue with the session. You might consider whether a jointly facilitated session would be helpful. 
  • You or your colleague may want to contact the person’s carer, if they have provided their details. If not, ask if there is someone else who can help.
  • In a school setting, use local procedures to seek help as appropriate – e.g. from the guidance teacher.
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